Ratings & Reviews

Overall Rating

5(16 reviews)93.8% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Madison M. - |Recommended: YesI love it here. Iโ€™ve had a ... — I love it here. Iโ€™ve had a couple for thing wrong but they got fixed. Over all, This Place bring me enjoy i love how the apartment is so cozy.
Review From Modern Messagesubmitted by Francisco P. - |Recommended: YesI love the apartment and bu... — I love the apartment and building. The only thing I would say is the last time i was in the 5th floor lounge the TVs were not working so that might be something that would be nice to use and it felt a little hot in there. Not sure if has been fixed since then but that would be the only thing.
Review From Modern Messagesubmitted by George M. - |Recommended: YesEverything is fine except t... — everything is fine except the roaches. no matter how clean you are, roaches will still find their way in your home. yuck. exterminator needs to come to every apartment
response from property -George, thank you for your review. Our team works hard to ensure a clean, pest-free living environment for our residents, and we are disappointed to hear this has not been your experience. Please email us at arrivewheaton@trinity-pm.com at your earliest convenience, so we may discuss your feedback further and get it resolved. We appreciate your patience.
Review From Modern Messagesubmitted by Karamoko C. - |Recommended: YesSo far so good, I can see a... — So far so good, I can see all the changes coming from the new management to our community. We hope for the best. And thanks for the hard work. ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ
response from property -Karamoko, we appreciate your enthusiasm about our efforts to improve the community and make it the best place to live in the area. We are here for you!
Review From Modern Messagesubmitted by Ian S. - |Recommended: YesThe building is well mainta... — The building is well maintained and the staff is friendly. I had a couple maintenance requests when I moved in and they were handled quickly.
response from property -Ian, we're gratified to hear how happy you are with your decision to make us your home! We hope you will continue to enjoy our beautiful community facilities, prompt maintenance, and the attentive service of our team. Thank you for choosing us.
Review From Modern Messagesubmitted by Soobin A. - |Recommended: YesMy experience here at arriv... — My experience here at arrive has been nothing but positive so far. Friendly staff, clean building, convenient amenities and I love the front desk package service.
response from property -Soobin, we are pleased to know that our outstanding service and enjoyable amenities improve your comfort. Thank you for your support!
Review From Modern Messagesubmitted by Carlos M. - |Recommended: YesI was yesterday Friday 12 1... — I was yesterday Friday 12 11 2021 in the office receiving the parking lot permit and Briana was a very kind and very attentive person and answered all the questions I asked honestly, she is very efficient in her work
response from property -Carlos, thank you for your review and a 5-star rating. It is great to hear that Briana was kind and attentive when you needed her assistance. Please let us know if there is anything more you need in the future.
Review From Modern Messagesubmitted by Shantie A. - |Recommended: YesSo far so good. When i move... — So far so good. When i moved in the management was in translation. Now under new management no issues as of now. I look forward to enjoying my nรฉe space.
response from property -Shantie, it is wonderful to hear that things are going well for you in our community thus far and that our team is meeting all of your needs. Thank you for taking the time to review us.
Review From Modern Messagesubmitted by Woobeen L. - |Recommended: YesWith the new management tea... — With the new management team, this place got much more comfortable and nice place to live and I wish they could have taken this apartment earlier
response from property -Woobeen, what a wonderful acknowledgment of our community and team! We are thrilled that our residents appreciate the improvements our team has worked so hard to implement. Thank you for your encouraging support!
Review From Modern Messagesubmitted by Shahryar B. - |Recommended: YesMost everyone is friendly a... — Most everyone is friendly and helpful but allow for resident to have their privacy when it is their wish. Have been a resident for a few years. Minor issues have been resolved in short order with little delay.
response from property -Shahryar, thank you for being a loyal resident of our community. We appreciate your kind words about our team, and we will be sure to pass them on.
Review From Modern Messagesubmitted by Benito F. - |Recommended: YesLove my apartment, great ex... — love my apartment, great experience so far. I don't have any issues. Management is always great. I will recommend it to family and friends. never had any issues.
response from property -Benito, we are delighted to know of your great experience. Thank you for your recommendation of our friendly community and attentive service.
Review From Modern Messagesubmitted by King V. - |Recommended: YesThe process was fast and ea... — The process was fast and easy. The apartment looks great and I love the location. You donโ€™t need a vehicle to run any errands you could either use stores near by or take the metro and head towards where ever then come back.
response from property -King, your praise of our leasing process is appreciated. We are so glad that you had a good experience and that our great location stands out for you. Thank you.
Review From Modern Messagesubmitted by Blake S. - |Recommended: YesI have been having a lovely... — I have been having a lovely time living here. Those that I have met in the leasing office are super friendly and helpful. Any time I have had a maintenance issue, they respond very quickly and the service is done in a timely manner as well. The front desk ladies are also kind whenever I come to pick up packages and I have not had an issue with noise or uncleanliness outside of my unit.
response from property -Thank you, Blake. We could not be happier to know you have been so pleased with our team's service. Anytime we may assist you, please do not hesitate to reach out.
Review From Modern Messagesubmitted by Marie C. - |Recommended: YesI am new to Maryland. This ... — I am new to Maryland. This will be my second year. I like it at WHEATON. It's a very retail business services accessible community. There's a variety that's available to the residence. That doesn't take away from quiet life to being here. That's appealing. The are apartment is clean modern and urban with arts. It's welcoming and practices safeties. It's easy to reach the staff as they are nearby. These make living here great.
response from property -It made our day to hear how much you enjoy our community, Marie. Thank you for highlighting our great location, peaceful community, and wonderful team!
Review From Modern Messagesubmitted by Genita H. - |Recommended: YesSince our stay at the Arriv... — Since our stay at the Arrive Wheaton, it has been a wonderful experience. We enjoyed the amenities, the 24 hour concierge service and great location.
response from property -Genita, it is great to know our responsive team and convenient location stand out for you. Thank you for your time!